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Opinion of citizens in Primary Health Care management and offered services by Local Authorities

George Pierrakos, A Goula, D Latsou, C Platis, M Sarris, S Soulis

Abstract: This study aims to identify the citizens’ needs for Primary Health Care (PHC) and to investigate the potential of local authorities to provide these services in Greece. Method: Data for the quantitative analysis were collected from a random sample of respondents to a designed, self-administered questionnaire from April to August 2013. The sample consisted of 430 citizens from five municipalities. In the qualitative analysis, a semi-structured questionnaire for personal interviews and content analysis was implemented from February to March 2015. Ten out of 430 respondents were chosen to participate in the qualitative analysis. Results: According to the outcomes of the quantitative analysis, respondents suggested activities of public health (75.8%), care for disabled and elderly people (74.3%), prevention and health education (74.3%) and care for patients with long-term disease (65.6%). The willingness to pay local taxes in order to establish a local PHC network was moderate (51.2%). The results of the qualitative analysis showed that the respondents would pay local taxes for PHC services provided by the local authorities, if they were aware of the services’ quality in advance. Conclusion: Respondents believe that local authorities could successfully organize health prevention and health education programmes, and establish home care services for patients with chronic disease. Citizens’ willingness to pay local taxes for PHC services is moderate due to the fact that they are sceptical about the quality of service.

Additional Info

  • Author(s) Name: George Pierrakos[1], A Goula[1}, D Latsou[1], C Platis[2], M Sarris[1], S Soulis[1]
  • Author(s) Affiliation: [1]Technological Educational Institute of Athens Faculty of Management and Economics Health and Welfare Management, Research Laboratory on Social Innovation Agiou Spiridonos Street, Aigaleo12243, Athens, Greece [2]National Centre for Public Administration and Local Government, 211 Pireos Street, Tavros 177 78, Athens, Greece
  • Corresponding author: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Keywords: health care network, primary health care services, local community, health care needs, willingness to pay
  • Article Type: Research
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